Refund Policy

Refund Policy

Because IT and marketing services are customized, refund terms depend on the signed proposal or statement of work for each engagement.

General Guidelines

• Work already delivered and approved is generally non-refundable
• Advance/retainer fees may be applied to completed milestones
• Cancellations should be requested in writing as early as possible

Project-Based Work

If a project is cancelled mid-delivery, invoices cover completed milestones and documented work in progress, unless your contract states otherwise.

Subscription or Retainer Services

Monthly retainers (for example managed marketing or support) typically renew on the cycle stated in your agreement. Unused periods after cancellation are handled as defined in that agreement.

Questions

Contact hello@bs-itservice.com or +91 9871718373 to discuss a specific engagement.

Last updated: July 2026